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Executive – Customer Support – Pharmaceutical Distribution Firm (1-4 yrs) Mumbai (After-Sales / Customer Service)

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Mumbai, Maharashtra

Permanent

Customer Support ExecutiveAbout Company :This company is India’s one of the largest Pharmaceutical Distribution company and is spread across all major metro cities in India with revenue run rate of INR 1200+ Cr.Job Description :- Educate & solve queries of the customers about products or the company.- Ask questions to understand customer requirements and close sales.- Direct prospects to the field sales team for data requirements, entries, concerns, etc.- Customer information timely updation in the database as per the SOP shared.- Receive the orders and process orders in an accurate manner.- Handle grievances to preserve the company’s reputation.- Keep records of calls and sales and note useful information.Qualification : Graduate Working Days : 6 Days a Week ( to )Job Nature : Full Time (ref:updazz.com)

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